Terms & Conditions
These Terms and Conditions govern your use of the Bernbach Media Limited website and the basis on which creative media enquiries are accepted and managed. Please read them carefully before submitting an enquiry.
1. About this website and these terms
This website is operated by Bernbach Media Limited, a private limited company registered in England and Wales. Company number: 16943061. Registered office: Flat F 154-160 Watkinson Road, London, England, N7 8EU.
By using this website or submitting a creative media enquiry, you agree to these Terms and Conditions. If you do not agree, please do not use this website or submit enquiries through it.
2. Website information
The information on this website is provided for general informational and enquiry purposes only. While we take reasonable care to ensure the accuracy of information on this website, we make no warranties or representations about the completeness, accuracy, or reliability of any information published here.
Service descriptions on this website describe the general nature of creative media work that Bernbach Media Limited may support. They do not constitute fixed offers, packages, or contractual commitments. The specific scope, deliverables, and terms of any engagement are agreed per project.
3. Creative media enquiries
Submitting an enquiry through this website does not create any contractual relationship between you and Bernbach Media Limited. An enquiry is an expression of interest and an invitation for us to review your project requirements.
All enquiries are subject to availability. Bernbach Media Limited reserves the right to decline any enquiry without providing a reason.
Enquiry responses are provided in good faith based on the information supplied. Responses to enquiries are not binding proposals or quotes unless stated explicitly.
4. Service descriptions and scope
The services described on this website — video production, advertising campaign content, brand storytelling, social and digital content, and creative direction — represent the general categories of creative media activity that Bernbach Media Limited supports.
The specific scope of any project, including deliverables, formats, timelines, and usage rights, is agreed separately per project through direct communication and a written project agreement or engagement confirmation. Nothing on this website constitutes a fixed service offering or guaranteed deliverable.
5. Production requirements, timelines, and deliverables
Production scope, timescales, and specific deliverables are agreed per project. These terms will be communicated in writing before any production work begins.
Final deliverables, asset formats, and delivery specifications are agreed as part of the project arrangement and are subject to the brief, technical requirements, and the agreed scope of work.
Timelines are agreed in good faith and subject to factors including but not limited to the timely provision of materials, information, approvals, and access by the client. Bernbach Media Limited accepts no liability for delays resulting from factors outside its reasonable control.
6. Client responsibilities
Clients are responsible for ensuring that:
- All materials supplied to Bernbach Media Limited for use in production (including logos, footage, audio, images, and other assets) are legally available for use and do not infringe any third-party rights
- All necessary permissions, consents, and clearances are obtained for any filming locations, talent, music, or other elements required for the project
- Brand guidelines, messaging, and factual information provided for use in content are accurate and approved for use
- Approvals, feedback, and sign-off are provided within agreed timeframes
Bernbach Media Limited accepts no liability for production delays, errors, or issues arising from inaccurate or incomplete information, late approvals, or materials supplied by the client.
7. Intellectual property
Intellectual property rights in content produced by Bernbach Media Limited are addressed per project as part of the project arrangement. The specific terms of intellectual property assignment or licensing are agreed in writing per engagement.
Unless agreed otherwise in writing, Bernbach Media Limited retains all intellectual property rights in content, concepts, treatments, and creative materials until all applicable fees have been received.
All content on this website — including text, design, graphics, and images — is the intellectual property of Bernbach Media Limited or used with appropriate permissions. You may not reproduce, copy, or distribute content from this website without prior written permission.
8. Payment
Payment terms, fees, and invoicing schedules are agreed per project as part of the written project arrangement. Nothing on this website constitutes a fixed price or guaranteed cost for any service.
Bernbach Media Limited reserves the right to pause or cease work on a project where agreed payment terms have not been met.
9. Cancellation
Cancellation rights and terms are agreed per project as part of the written project arrangement. Clients should not assume any particular cancellation terms apply unless these have been agreed explicitly in writing.
10. No performance guarantees
Bernbach Media Limited makes no guarantees regarding campaign performance, audience engagement, view counts, conversion rates, return on investment, or any other commercial outcome resulting from the use of content produced. All claims to such outcomes are expressly disclaimed.
Content is produced to the brief agreed with the client. Commercial outcomes from the use of that content are subject to many factors outside the scope of production, including but not limited to media placement, audience targeting, budget, market conditions, and client strategy.
11. Limitation of liability
To the fullest extent permitted by applicable law, Bernbach Media Limited excludes all liability for any indirect, consequential, or incidental loss arising from the use of this website, the submission of an enquiry, or the use of content produced, including but not limited to loss of profit, loss of data, or reputational damage.
Bernbach Media Limited's total liability in respect of any claim arising from or in connection with any project is limited to the fees paid by the client for that project.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
12. Governing law and jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms or any project arrangement will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to these terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of this website following any changes constitutes your acceptance of the updated terms.
14. Contact
For any questions about these Terms and Conditions, please contact us at: [email protected]